FAQs

Frequently Asked Questions (FAQs)

What is Tvashta?

Tvashta is a supplier of premium interior and construction materials, including tiles, laminates, plywood, hardware, and more.

Do you offer interior design services?

No, Tvashta supplies only materials. For interior design services, visit our parent brand, KDimageniring, which specializes in design and execution projects.

What materials do you sell?

We offer: Construction Materials (tiles, cement boards) , Finishing Materials (plywood, laminates, veneers) , Construction Chemicals (adhesives, waterproofing) , Plumbing & Electrical Items , Hardware & Accessories , etc .

How do I place an order?

You can place orders via our website, WhatsApp, or by calling our sales team.

Do you provide delivery services?

Yes, we deliver across India. Charges and timelines depend on your order size and location.

How long will my delivery take?

Typically:
Local: 3–7 business days
Outstation: Up to 10 business days

Can I track my shipment?

Yes. Tracking details are shared once your order is dispatched.

What if I get the wrong or damaged product?

Notify us within 48 hours with photos. We’ll arrange a replacement or refund based on our policy.

Can I cancel or change my order?

Yes, if it hasn’t been dispatched yet. Contact us as soon as possible.

Do you offer bulk pricing for businesses or professionals?

Yes, we have special rates for contractors, architects, and builders.

Can I get a quote for a project?

Absolutely! Share your requirements or BOQ, and we’ll provide a detailed quote.

Where are you based?

We operate from Mumbai, Maharashtra , serving customers across India.

I’m unable to find my question here. What should I do?

If your question isn’t listed here, feel free to reach out to us directly. You can contact us through our Contact Us page, give us a call, or message us on WhatsApp — we’re happy to assist you!